Verizon says it has cleared a major outage that appeared to affect Georgia and parts of Florida. Wireless customers reported being unable to make calls, connect to data service, or send and receive text messages for hours on end.
“This afternoon there was a fiber optic problem that caused network outage for some customers in Georgia,” Verizon spokesperson Karen Schulz said in a statement. The edge† “Our engineers have been working to identify the problem and service has since been restored.”
According to Down Detector, reports of connectivity issues started around 2pm ET, with issues reported mostly in Georgia. Judging by the data from the Down Detector, reports of outages started to decline slowly around 3:30 PM ET and then decreased just before 6:00 PM ET.
The outage impacted businesses using Verizon’s services and may even call 911. As reported by Savannah-based news station WJCL, it appeared some counties in southeastern Georgia were taking precautions when it came to emergency calls — Chatham County officials said emergency calls were not affected, while Bulloch County advised people to use landlines. to call 911.
Update Feb 14 6:15 PM ET: Updated to indicate the outage has been resolved and added a new statement from a Verizon spokesperson.