Slack confirms it’s ‘not loading for some users’

Tech

Slack is experiencing some issues that make it difficult for users to send and receive messages, as well as access the platform. On social media, users have complained that trying to access work-related chat rooms is associated with long loading times, inability to view threads, and trouble sending a message to colleagues.

The Slack Status Twitter account has since acknowledged platform loading issues. “Some customer[s] may be experiencing issues loading Slack,” Slack writes. “We will provide a status update as soon as we have more information. Sorry for the disruption.”

Slack’s status page also states that the platform is “not loading for some users”. The page says the problems started around 9:25 a.m. ET. It seems that the problem is widespread, with a number from users complaining on Twitter and a huge spike in issues being noticed on Down Detector, but some people say they are still able to connect and send messages reliably.

We’re investigating the issue where Slack won’t load for some users. We are investigating the cause and will provide more information as it becomes available.

February 22, 9:25 AM EST

The good news so far is that unlike 2021, Slack has waited until February for its first major outage of the year. Last year, trouble hit on January 4, shutting down people trying to connect to their work remotely. Now there are more employees in offices again, but it is clear that the demand for Slack’s service is still high. We will update this post again when more information is available, or once The edge team (and every other newsroom full of writers suddenly all alone again) has figured out how to use threading in Discord.

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