Dutch raises $20 million to scale up its pet telemedicine platform – TechCrunch


Virtual veterinary care platform Dutch has raised $20 million in Series A funding led by Forerunner Ventures and Eclipse Ventures. The latest round from the San Francisco-based company comes seven months after its launch and brings total funding to $25 million. Dutch uses licensed veterinarians and provides a digital health platform for pets and their families to make animal care more accessible.

The platform was launched in July 2021 and was inspired by the personal experience of Dutch founder and CEO Joe Spector. Spector told TechCrunch that he realized there was an opportunity to create a modern form of accessible veterinary care after seeing his brother’s anxious dog go untreated. He noted that many pet owners wait until their pet has a much bigger problem so they can get the most out of one vet visit and just one fee, but pet owners shouldn’t be doing this anymore.

“Like tens of millions of other Americans, my wife and I were given a pandemic puppy,” Spector said. “While we’ve been using telemedicine for ourselves and our kids during the lockdowns, I realized that just about any interaction I would need for my new pup would require me to drag him to the vet’s office, which isn’t just expensive. is, but also time-consuming. It didn’t make sense that people and even babies could chat with a doctor online and get medicine, but pet parents couldn’t. I realized there was a much-needed opportunity to have a modern form of accessible, high-quality and reliable veterinary care for everyday ailments.”

Since its launch, Dutch has helped more than 25,000 pets through 100 licensed veterinarians. To get started with the platform, pet owners are asked to provide some information, after which they can arrange a time for a video call. Once you have completed your first visit, you can contact a vet again at any time via the platform. The Dutch team of vets can help with a range of issues including itching, tremors or shivers, hair loss, fear of being alone, diet and nutrition, fear of new places or people, red or inflamed skin, vomiting and more.

Image Credits: Dutch

As for the new funding, Spector says Dutch will use it to invest in its intellectual property and expand its electronic health record database to make it easier for pet owners to collect and manage their pets’ data and prescriptions. parts. The funding will also be used to expand the pharmacy network to enable same-day and next-day delivery. In addition, Dutch plans to hire people in different divisions and double its customer acquisition tools, while also expanding its veterinary network.

Looking ahead, Spector says Dutch plans to expand its membership benefits, as well as introduce more ways for customers to choose how they want to communicate based on their pet’s condition.

“Our North Star is to put the power of pet health in the hands of consumers,” Spector said. “With the consumer at the center, we want to focus on bringing as many services as possible to the consumer and at the moment of the consumer. We want to make our product offerings and pricing transparent, valuable and adaptable.”

Dutch’s Series A investment follows the Jimmy Fallon-backed $5 million seed round announced last year. The seed round was led by Forerunner Ventures and included participation from Bing Capital and Trust Ventures.

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